For the most part using a local web development company will triple the development cost on a web or software project. I would say that 9/10 retail clients are better off in the long term paying a reputable local company as they will offer more services than just the development. However, there are many factors when considering the avenue of development. Project complexity, client understanding and budget will all factor. I do think there are cases where the retail client is coming from a digital marketing background and might need the full services offered by a local company to save developments costs. Those cases are probably rare.
Here are some considerations when picking a web/software development company.
Find Out What Services They Offer:
Most retail client will need A – Z solution for their web/software project. The project built on the most modern technology could be useless without the correct digital marketing plan. Most of the web development companies I have done work for offered some sort of solution. There is also a trend where companies offer full business solutions. This could range from the web site to help getting a basic LLC setup. It is important for the retail client to understand what services they need prior to shopping for a company.
Local is Better:
I have found that for the business that serve the local community, local development companies will better understand their needs. This is especially true for a local service industry type. These include contractors of all types, accountants, lawyers and many others in the medical industry to name a few.
Get References from People You Trust:
It will be easy to find local companies in your area that have already done business with web and software development companies. Finding out the experience of others when dealing with a software or web development company can be very helpful when it comes to making an important decision. The local company will need to strive greater to satisfy the needs of their customer base as they are so dependent on word of mouth.
Face to Face Time:
Gathering the information needed for a project or task can be the most difficult part of the development process. While a web development company may have the experience needed to send out instructions, there is a good chance that the retail client will not. Being able to sit down and plan the scope of the project or task is a key when it comes to successful project completion.