Category: Artificial Intelligence

Client onboarding process diagram: a shared folder, documents, a recorded call, and analytics feeding a central knowledge base

Our Client Onboarding Process: Build the Brain First

Written By: on July 8, 2026 Most agencies start a new project by asking for a logo and a login. We start somewhere else. Before we touch a single page, we build a second brain for the client: a structured, private knowledge base that knows the business better than the website ever could. The build comes later, and it comes out […]
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Other Recent Posts

Don’t Hire “AI Experience.” Hire Someone Who Already Lives in Your Ecosystem.

Written By: on July 3, 2026

I’m 110 days into running my business inside a single AI ecosystem, Claude, and one realization keeps getting louder the longer I sit with it. I...

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The End of the Busy Guy Era

Written By: on July 2, 2026

Being busy used to signal demand. In the AI era it signals friction. Why same-day availability, not a booked calendar, is the real edge when you hire....

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I Don’t Bill for My Hours Anymore. I Bill for the Outcome.

Written By: on June 29, 2026

Hourly billing made sense when the human was the cost. You paid for my time because my time was doing the work. Every hour I spent was an hour of actu...

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I Won’t Work With People Multiple Time Zones Away

Written By: on June 25, 2026

There is a tax on every project that stretches across too many time zones, and it never shows up in the contract. It shows up at eleven at night when ...

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Before AI, a Website Took Six People. After AI, It Takes One.

Written By: on May 17, 2026

Two years ago a website took six specialists. Now it takes one AI Operator. Here are the two skills AI still cannot wear for you, and how to train the...

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Vibe Coding and Situational Awareness

Written By: on April 15, 2026

What are vibe coding and situational awareness? Vibe coding means building fast with AI, and situational awareness means knowing how real users behave...

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How to Use AI and Markdown Files to Build Better Projects (My MD Tennis Workflow)

Written By: on April 6, 2026

What is an AI markdown workflow? An AI markdown workflow is how I move a project between AI tools using a single markdown file as shared memory. I exp...

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AI Multitasking Is Replacing the Linear Workday

Written By: on March 25, 2026

What is AI multitasking? AI multitasking means running several AI driven tasks at once instead of finishing one before starting the next. I kick off a...

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Why AI Project Planning Matters More Than the Code You Write

Written By: on March 20, 2026

What is AI project planning? AI project planning is the work you do before any code gets written: defining the system, mapping the workflow, and setti...

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